a close up of a piano with a wooden case

ESTABLISHED IN Precision: Our story

OUR STORY

Forty years of precision, trust, and the art of moving what matters.

D.W. International was founded in Yorkshire, England by Edward "Eddy" Robinson, driven by a distinct passion for handling the irreplaceable. For over four decades, Eddy has been the quiet force behind the scenes—trusted by private collectors, global manufacturers, and world-class concert institutions to move high-value assets across borders and oceans.

Today, our team is recognized globally as global logistics experts. Our foundational promise is simple: to provide a high-quality, flexible, and entirely bespoke service, executing every movement with absolute precision, pride, and integrity.

brown and white piano keys
brown and white piano keys

SUPERIOR CARE

We began our journey handling the most demanding cargo on earth: fine musical instruments. Moving a masterpiece taught us that there is no room for error. Our technicians are experts in the delicate internal mechanics of Steinway, Bösendorfer, Fazioli, Kawai, and other fine instruments. We maintain a strict environment from pickup to delivery, ensuring every key remains perfectly acclimated.

city with high rise buildings during night time
city with high rise buildings during night time

TESTED GLOBAL AUTHORITY

Four decades in international transit means we have navigated every imaginable regulatory shift, customs barrier, and complex compliance hurdle—including intricate CITES documentation. We don't guess; we know. Our reputation at international borders is your greatest asset.

COMPLETING THE PUZZLE

In a world of automated tracking and faceless logistics giants, we remain a bespoke, relationship-driven firm. When you work with us, you are partnering with senior logistics experts who know your cargo, understand your timelines, and protect your economic and emotional investments personally. We are the piece that completes your puzzle.

BESPOKE SERVICE

Experience the pinnacle of logistics where every detail is curated for the discerning collector and the professional concert institution. Reliability is our business.

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CLIENT TESTIMONIALS

"D.W. International treated my Steinway like royalty. Seamless experience from London to Tokyo."

— A. Chen, Concert Pianist, Tokyo

"Professional, punctual, and meticulous. Highly recommended for any serious musician."

— J. Morales, Piano Dealer, NYC

DWI consistently delivers a professional service, tailored to our requirements and to those of our customers and for this reason they are and will remain the first choice supplier of international transportation services to Steinway & Sons in the United Kingdom as well as the only international transportation company we will recommend to our clients.”

— Steinway & Sons, London

"A BIG thank you to D.W. International for sourcing an authentic British telephone booth and shipping it to me in the United States. It was very well crated, arrived undamaged, and delivered on time for our special event. DWI took care of all the details. They are excellent to deal with and I highly recommend them to anyone needing an international shipper."

— C. Robinson, Indiana, USA